Lamphill Clothing Privacy Policy

Last updated: 27 October 2026

Lamphill Clothing ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This is done not only as part of our necessary legal obligation, but also out of scriptural belief. Specifically, see Matthew 7:12 and Luke 6:31 “in everything, do to others what you would have them do to you”. Naturally, this scripture does not convey the fullest detail of all that we need to share regarding data protection, hence the following document.

This Privacy Policy explains what personal information we collect when you visit or purchase from our website, how we use it, and the third parties with whom we may share it.

1. Information we collect

We may collect personal information when you browse our website, create an account, place an order, or otherwise interact with us.

Depending on how you use our website, this may include:

  • Your name

  • Email address

  • Billing and shipping address

  • Telephone number

  • Details of your orders and purchases, such as product and size information

  • Information relating to your customer account

  • Payment and transaction information

  • Your IP address

  • Information about your browser, network and device

  • The pages you visit and how you interact with our website

  • Information about the website you visited before coming to ours

When you use our website, we may also collect information about your activity, including clicks, internal links, searches, pages visited, scrolling activity and timestamps.

2. How we use your information

We use your personal information where necessary to:

  • Process and fulfil your orders

  • Take and process payments

  • Arrange delivery of your purchases

  • Provide customer service

  • Manage customer accounts

  • Send transactional messages relating to your orders or account

  • Improve and maintain our website

  • Understand website traffic and how visitors use our website

  • Detect and prevent fraud and other unauthorised activity

  • Send marketing communications where you have agreed to receive them or where otherwise permitted by law

  • Meet our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so under applicable data protection law.

3. Website hosting and analytics

Our website is hosted by Squarespace.

Squarespace may collect information about visitors to our website, including information about your browser, network and device, the pages you visit, the website you visited before arriving at ours, and your IP address.

This information may be used by us to understand website traffic and activity and by Squarespace to operate, protect and improve its platform and services.

We also use Squarespace's analytics and performance tools. These tools may collect information about how you use our website, including pages viewed, clicks, searches, scrolling and other interactions.

Analytics and performance cookies are only used where you have acknowledged our cookie banner and consented to their use.

You can find further information about how Squarespace processes personal information in its privacy policy. Squarespace Privacy Policy

4. Cookies

Our website uses cookies and similar technologies. Cookies are small files or pieces of information stored on your device when you visit a website.

Some cookies are necessary for our website to function. These include cookies required by Squarespace to securely host and operate the website. These cookies cannot be disabled through our cookie banner because the website may not function correctly without them.

We may also use analytics and performance cookies to understand website traffic and visitor behaviour. These cookies are used only after you have acknowledged our cookie banner where consent is required.

You can manage or remove cookies through your browser settings. You can also find information about the cookies used by Squarespace through its cookie documentation.

5. Purchases and order fulfilment

When you purchase a product from us, we collect the information necessary to process and fulfil your order.

This may include:

  • Your name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Details of the products you have purchased, including sizes and other relevant product information

  • Payment and transaction information

Our online store is operated using Squarespace, which processes and stores relevant information on our behalf.

We use SellShirts as a third-party fulfilment provider for our merchandise. When you place an order, relevant order information is automatically provided to SellShirts so that your products can be produced, packaged and delivered to you.

Information provided to SellShirts may include your:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Details of the products you have purchased

SellShirts may provide relevant information to its delivery partners, including Royal Mail and DPD, where necessary to deliver your order.

You can read their privacy policies here:

SellShirts Privacy Policy

Royal Mail Privacy Policy

DPD Privacy Notice

6. Payments

Payments made through our website are processed using Squarespace Payments.

Squarespace Payments may use third-party service providers to process payments and help detect fraudulent or suspicious transactions.

These providers may include:

Stripe – payment processing services.

Stripe Privacy Policy

Sift – fraud monitoring and detection services.

Sift Privacy Policy

We do not receive or store your full payment card details ourselves where these are processed directly by our payment providers.

7. Address autocomplete

During checkout, our website may use the Google Places API to help autocomplete your billing or shipping address.

Information you enter into the address field may be shared with Google in order to provide address suggestions and improve the checkout experience.

Google's processing of this information is subject to Google's own privacy policies and terms.

8. Customer accounts

If you create a customer account, we collect information needed to establish and manage your account and provide you with a convenient checkout and customer service experience.

This may include:

  • Your name

  • Email address

  • Telephone number

  • Billing and shipping addresses

  • Order history

  • Relevant product and purchase information

We provide relevant information to Squarespace, our website hosting and ecommerce provider, so that it can provide account, checkout and related website services.

9. Order and account emails

We may send you emails that are necessary to provide our services.

These may include messages confirming:

  • Creation or management of your customer account

  • Password changes or resets

  • Purchases

  • Order updates

  • Dispatch or shipping information

These messages are transactional and are necessary for us to provide our services. They cannot generally be unsubscribed from while you have an active order or account.

10. Marketing emails

Where permitted by law, we may send you marketing emails about our products, offers or other relevant information.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link provided at the bottom of the email.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages relating to your orders or account.

11. Abandoned shopping carts

If you provide your email address during checkout, add an available product to your shopping cart and leave our website without completing your purchase, we may send you an automated reminder email.

Where applicable, this email may be sent within approximately 24 hours of abandoning your cart.

You can unsubscribe from these messages using the unsubscribe link contained in the email.

12. Who we share your information with

We may share your personal information with trusted third-party service providers where necessary to operate our website and provide our services.

These may include:

  • Squarespace – website hosting, ecommerce, customer accounts, analytics and related services

  • SellShirts – production, fulfilment, packaging and delivery of merchandise

  • Royal Mail and DPD – delivery of orders

  • Stripe – payment processing

  • Sift – fraud monitoring and prevention

  • Google – address autocomplete services

We only share information that is reasonably necessary for the relevant service or purpose.

We may also disclose personal information where required to do so by law, regulation, legal process or a lawful request from a competent authority.

13. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information depends on the type of information and why we need it. For example, certain information relating to purchases may need to be retained for accounting, tax, legal or regulatory purposes.

Where information is no longer required, we will take reasonable steps to delete it or otherwise securely dispose of it.

14. Your rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

  • Ask what personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Object to certain uses of your information

  • Request restriction of processing in certain circumstances

  • Request the transfer of certain information to another organisation

  • Withdraw consent where we rely on consent to process your information

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe that your personal information has been handled unlawfully.

You can find information about your rights and how to make a complaint on the ICO's website.

15. Data security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

16. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of websites operated by third parties.

We recommend reading the privacy policy of any third-party website you visit.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we process personal information.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

18. Contact us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Lamphill Clothing
Email: Lamphill.Clothing@Gmail.Com
Website: www.Lamphill.Clothing